{"id":7388,"date":"2018-12-18T10:25:53","date_gmt":"2018-12-18T09:25:53","guid":{"rendered":"https:\/\/www.vidiemme.it\/chatbot-ai\/"},"modified":"2019-09-09T15:19:37","modified_gmt":"2019-09-09T13:19:37","slug":"chatbot-ai","status":"publish","type":"page","link":"https:\/\/www.vidiemme.it\/en\/chatbot-ai\/","title":{"rendered":"Chatbot & AI"},"content":{"rendered":"
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Conversation as a new Interface<\/h2>\n

Technology is becoming ever more common in everyday life, so much so that users are getting used to interacting with it in a natural way.\u00a0And what could be more natural than a conversation?\u00a0So, interfaces change, becoming more and more conversational, with dialogue as the touch point enabling Artificial Intelligence solutions.<\/p>\n

Whether written or vocal, conversation is the entry point for various types of services.\u00a0It brings innumerable benefits in terms of business, thanks to the automation of business processes and the optimization of available resource use.<\/p>\n<\/div>

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Conversation as a new Interface<\/h2>\n

Technology is becoming ever more common in everyday life, so much so that users are getting used to interacting with it in a natural way.\u00a0And what could be more natural than a conversation?\u00a0So, interfaces change, becoming more and more conversational, with dialogue as the touch point enabling Artificial Intelligence solutions.<\/p>\n

Whether written or vocal, conversation is the entry point for various types of services.\u00a0It brings innumerable benefits in terms of business, thanks to the automation of business processes and the optimization of available resource use.<\/p>\n<\/div>

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Our Solutions<\/span><\/h2><\/h1><\/div>
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Voice Solutions<\/h2>\n<\/div>\n
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The growing interest in Voice solutions is evident from the increase in vocal searches, with 56% of users using this form of\u00a0query every day.\u00a0The impact of this phenomenon is not limited to the increase in sales of Smart Speakers but is changing the way users search and use their devices.\u00a0A change of paradigm that has consequences also for companies. To remain competitive, they will have to know how to adapt to the new scenario.<\/p>\n<\/div>\n<\/div>

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AI for Human Resources<\/h2>\n<\/div>\n
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The Human Resources solutions that are based on\u00a0Artificial intelligence\u00a0and Conversational Interfaces, both written and spoken, are able to simplify and automate multiple processes. This bring\u00a0benefits to candidates and employees, who will have a new channel of interaction that is more immediate and always available, but above all to the company’s HR department, which will have more time to dedicate to activities with a higher added value, saving up to 14 hours of work per week.<\/p>\n<\/div>\n<\/div>

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AI for Human Resources<\/h2>\n<\/div>\n
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The Human Resources solutions that are based on\u00a0Artificial intelligence\u00a0and Conversational Interfaces, both written and spoken, are able to simplify and automate multiple processes. This bring\u00a0benefits to candidates and employees, who will have a new channel of interaction that is more immediate and always available, but above all to the company’s HR department, which will have more time to dedicate to activities with a higher added value, saving up to 14 hours of work per week.<\/p>\n<\/div>\n<\/div>\n<\/div>

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AI for Customer Care<\/h2>\n<\/div>\n
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The key to having a\u00a0successful\u00a0Customer\u00a0Care service, able to provide comprehensive and personalized answers in\u00a0real\u00a0time to its customers, is to implement Virtual Assistants or RPA solutions, adopting Artificial Intelligence components to provide support to operators.\u00a0Freed from repetitive tasks, the physical call center operators can engage in activities with a higher added value: from business development to sales promotion or high-level customer care.<\/p>\n<\/div>\n<\/div>

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AI for Field Force<\/h2>\n<\/div>\n
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To improve sales team performance, it is fundamental to provide your network of field agents with continuous and mobile training, with content that is tailored to the specific needs encountered, and guaranteed access to a voice assistant that is always available to perform simulations of real visits and\u00a0role\u00a0play\u00a0activities.\u00a0Thanks to the statistics that are collected and made available to both the agent and head office, it becomes easy to monitor the growth of the field force.<\/p>\n<\/div>\n<\/div>

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AI for Field Force<\/h2>\n<\/div>\n
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To improve sales team performance, it is fundamental to provide your network of field agents with continuous and mobile training, with content that is tailored to the specific needs encountered, and guaranteed access to a voice assistant that is always available to perform simulations of real visits and\u00a0role\u00a0play\u00a0activities.\u00a0Thanks to the statistics that are collected and made available to both the agent and head office, it becomes easy to monitor the growth of the field force.<\/p>\n<\/div>\n<\/div>

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AI for Retail<\/h2>\n<\/div>\n
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The potential opened up by Artificial Intelligence in the Retail sector is truly incredible!\u00a0Shopping experience guidance from a Virtual Assistant able to recommend garments according to the preferences of each customer, interaction in chat for management of returns and goods exchanges with 24\/7 assistance, e-commerce searches using natural language and many other solutions, to ensure that your brand meets consumer expectations.<\/p>\n<\/div>\n<\/div>

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AI for Insurance<\/h2>\n<\/div>\n
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There are many possible uses of AI in the Insurance sector: from the use of a Virtual Assistant to provide 24\/7 assistance and start claims procedures at a distance, to the analysis of big data related to wearables or black boxes in vehicles to calibrate insurance premiums, and solutions that can reduce the potential confusion related to industry jargon by simplifying the language and explaining to customers the differences between the different policies.<\/p>\n<\/div>\n<\/div>

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AI for Insurance<\/h2>\n<\/div>\n
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There are many possible uses of AI in the Insurance sector: from the use of a Virtual Assistant to provide 24\/7 assistance and start claims procedures at a distance, to the analysis of big data related to wearables or black boxes in vehicles to calibrate insurance premiums, and solutions that can reduce the potential confusion related to industry jargon by simplifying the language and explaining to customers the differences between the different policies.<\/p>\n<\/div>\n<\/div>\n<\/div>

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AI for Finance & Banking<\/h2>\n<\/div>\n
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Thanks to Artificial Intelligence solutions integrated into company systems, it will be possible for the\u00a0finance\u00a0& banking\u00a0sector to\u00a0predict, understand and analyze its customers\u2019 intentions.\u00a0The adoption of conversational interfaces will also enable natural, immediate and efficient interaction.\u00a0The sector is therefore ready for a real revolution, in which digital will be the key to reducing operating costs and adopting an increasingly sustainable model.<\/p>\n<\/div>\n<\/div>

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AI for Legal<\/h2>\n<\/div>\n
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AI facilitates the work of\u00a0legal\u00a0professionals by\u00a0supporting them in a series of repetitive, costly and low added-value activities.\u00a0From the analysis of contracts to 24\/7 client assistance and the generation of automatic documents to help the customer manage paperwork, our solutions allow professionals to focus on all those activities where the human touch makes the difference, ensuring a high level of client support.<\/p>\n<\/div>\n<\/div>

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AI for Legal<\/h2>\n<\/div>\n
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AI facilitates the work of\u00a0legal\u00a0professionals by\u00a0supporting them in a series of repetitive, costly and low added-value activities.\u00a0From the analysis of contracts to 24\/7 client assistance and the generation of automatic documents to help the customer manage paperwork, our solutions allow professionals to focus on all those activities where the human touch makes the difference, ensuring a high level of client support.<\/p>\n<\/div>\n<\/div>\n<\/div>

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WANT TO KNOW MORE?<\/h1><\/div>

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Write to us, we\u2019ll get back!<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/h2><\/div>

Error:<\/strong> Contact form not found.<\/p>\n<\/div>

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