{"id":9568,"date":"2019-09-06T16:24:55","date_gmt":"2019-09-06T14:24:55","guid":{"rendered":"https:\/\/www.vidiemme.it\/vidiemme-at-the-second-edition-of-the-artificial-intelligence-observatory\/"},"modified":"2019-09-22T12:03:07","modified_gmt":"2019-09-22T10:03:07","slug":"vidiemme-at-the-second-edition-of-the-artificial-intelligence-observatory","status":"publish","type":"post","link":"https:\/\/www.vidiemme.it\/en\/vidiemme-at-the-second-edition-of-the-artificial-intelligence-observatory\/","title":{"rendered":"Vidiemme at the second edition of the Artificial Intelligence Observatory"},"content":{"rendered":"
\n

Vidiemme participated in the\u00a0final conference<\/strong>\u00a0of the Artificial Intelligence Observatory at Milan Polytechnic.<\/p>\n

The event, entitled\u00a0Artificial<\/em>\u00a0Intelligence: on<\/em>\u00a0your<\/em>\u00a0marks!<\/em><\/strong>, saw the participation of\u00a0Vidiemme for the second consecutive<\/a>\u00a0year both as partner and round table participant. The latter was held by Serena Spalla, BU Director of getAI!, the Business Unit born just last year shortly before the first conference dedicated to this topic.<\/p>\n

Research results<\/h3>\n

The picture that emerges is that of a\u00a0dynamic<\/strong>\u00a0but still\u00a0immature market.<\/strong>\u00a0If on the one hand in Italy companies talk a lot about Artificial Intelligence, showing a certain interest, on the other hand they still have a\u00a0knowledge gap<\/strong>\u00a0to be filled.<\/p>\n

45% of the subjects involved in the survey said they had not yet adopted an AI solution. They are however equipped with\u00a0infrastructure to collect data<\/strong>\u00a0but these are not yet of quality and therefore they are incapable of bringing true added value.<\/p>\n

For example, AI is very often seen as a replica of human intelligence or only as a Virtual Assistant. Companies do not take into consideration other fundamental factors like\u00a0the importance of having\u00a0clean data<\/a><\/strong>\u00a0to implement solutions that use this technology.<\/p><\/blockquote>\n

Only 12% of companies have already implemented an Artificial Intelligence solution and 68% have done so with a satisfactory and useful result. The\u00a0most common implementations<\/strong>\u00a0mainly concern\u00a0data processing<\/strong>,\u00a0chatbot<\/strong>\u00a0and\u00a0image processing<\/strong>.<\/p>\n

The sectors in which instead these solutions are most widespread are\u00a0financial and banking<\/strong>,\u00a0Retail<\/strong>\u00a0and finally\u00a0Telco<\/strong>.<\/p>\n

Vidiemme\u2019s approach<\/h3>\n

The\u00a0data<\/strong>\u00a0presented by the Artificial Intelligence Observatory are\u00a0in line with what Vidiemme is doing<\/strong>.<\/p>\n

Serena Spalla<\/strong>\u00a0explained this approach. She is\u00a0Business Unit Director of getAI!<\/strong>, the team within the company that is dedicated to the development of Artificial Intelligence and Conversational Interface solutions.<\/p><\/blockquote>\n

Many clients have the same problem: the desire to implement an AI solution without knowing how. That\u2019s where Vidiemme comes into play, helping them to\u00a0identify the best solution<\/strong>\u00a0based on their goals and the strategic and\u00a0competitive advantage<\/strong>\u00a0they want to obtain.<\/p>\n

The\u00a0vertical focus<\/strong>\u00a0on the\u00a0Retail<\/strong>\u00a0market also confirms that Vidiemme is operating in the right area. To this must be added the\u00a0HR market<\/strong>\u00a0and\u00a0Pharma & Healthcare<\/strong>, with the development of solutions like\u00a0Takeda LeggoXTe<\/strong><\/a>, and Virtual Caregivers to support patients with a specific pathology.<\/p>\n

In addition to these verticalizations, Vidiemme implements Artificial Intelligence solutions even in areas that cut across many sectors, such as\u00a0Customer Care<\/strong><\/a>.<\/p>\n

Vidiemme\u2019s choice to focus intensely on solutions such as\u00a0Chatbot and Conversational Interfaces<\/strong>, with a specific focus on\u00a0Voice,<\/strong>\u00a0is proving to be in line with what was described by the Observatory results. Hence the attention on the theme of\u00a0NLP,<\/strong>\u00a0with a dedicated team that has enabled an internal\u00a0tool for dialogue design<\/strong>.<\/p>\n

Thanks to its\u00a0extensive know-how<\/strong>, Vidiemme is able to create the best interaction flow and to implement these conversational solutions faster. All this is obviously to the Client\u2019s benefit.<\/p>\n

The Flexa platform<\/h3>\n

The presentation by Federico Frattini of\u00a0Flexa<\/strong>\u00a0took place during the Final Conference.<\/p>\n

This\u00a0digital platform<\/strong>, developed by Vidiemme in\u00a0partnership with MIP<\/strong>\u00a0and dedicated to Alumni and students of Milan Polytechnic, was created\u00a0using the potential of Artificial Intelligence<\/strong>.<\/p><\/blockquote>\n

Flexa will be completely online by the summer and will represent\u00a0one single platform<\/strong>\u00a0in Italy able to accompany students and professionals in their training.<\/p>\n

\n

A final figure which emerged from the Artificial Intelligence Observatory: this technology drove\u00a0an estimated market of 85 million euros<\/strong>\u00a0in 2018.<\/p>\n

As underlined by Serena Spalla during her speech, it is expected that we will soon see\u00a0the democratization of AI thanks to the diffusion of consumer products<\/strong>. Google\u2019s and Amazon\u2019s\u00a0Smart Speakers<\/strong>\u00a0will grow and expand this business even faster in the months to come.<\/p>\n

Artificial Intelligence is also already having\u00a0meaningful impact on different aspects of social life<\/strong>\u00a0and also on the\u00a0legislative aspects<\/strong>\u00a0of each country. An interesting and optimistic fact that emerges is that\u00a0AI will not steal jobs, but will automate precise tasks<\/strong>.<\/p>\n

In fact, it must be considered that in 2030 the percentage of workers in Italy will decrease from 23.3 million to 21.9 million. The demographic decline that has occurred in recent decades will therefore lead to a decrease in the workforce and an increase in retired people. Within this framework,\u00a0AI is not a threat but a necessity, an opportunity<\/strong>\u00a0to maintain a situation of\u00a0balance between supply and demand<\/strong>\u00a0in the world of employment. However, there will remain a gap of 1.1 million jobs without enough workers to do them.<\/p>\n<\/div>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Vidiemme participated in the\u00a0final conference\u00a0of the Artificial Intelligence Observatory at […]<\/p>\n","protected":false},"author":4,"featured_media":9558,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[341,333],"tags":[340,755,5719,5720,3789],"class_list":["post-9568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-ai-en","category-vidiemme-en","tag-intelligenza-artificiale-en","tag-artificial-intelligence-observatory","tag-conversational-interfaces-en","tag-oai19-en-2","tag-voice-en"],"yoast_head":"\nVidiemme at the second edition of the Artificial Intelligence Observatory<\/title>\n<meta name=\"description\" content=\"The event, entitled Artificial Intelligence: on your marks!, saw the participation of Vidiemme for the second consecutive year both as partner and round table participant.\" \/>\n<meta name=\"robots\" content=\"index, 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