We help Fashion & Luxury Retail Brands to realize any digital idea, even the most ambitious, aiming at a simple and intuitive User Experience, thus offering the final customer an effective and exclusive service
Clienteling: creating long-term relationships with consumers, profiling them and building their loyalty with personalized experiences
Vidiemme has developed a worldwide-used mobile app, for an important multinational company in the Fashion & Luxury sector, that allows Sales Associates to access their client’s profile, product catalogs, product availability in store and warehouse from their smartphones and to monitor sales performance.
Visual Merchandising: solutions to build a perfect in-store Customer Experience
For several companies in the Retail and Fashion & Luxury sectors, Vidiemme has developed digital solutions for Visual Merchandising to ensure store compliance with corporate guidelines and product display in multibrand stores. Some customers now use this solution also at EMEA and Global level. The Mobile App and the back-office management are integrated with business systems allowing to have an integrated data flow.
Omnichannel solutions to engage their consumers and guarantee them a unified User Experience, between physical and digital
For an important company in the retail sector, Vidiemme has created an omnichannel solution. The B2B application for tablets, supplied to Sales Associates, is able to communicate with the Brand’s business systems, allowing them to order products online that are not available in store, to customize them and send them to the address indicated by the customer.
Shopper Assistants as a support to the consumer in the purchasing process also from remote and on eCommerce
For one of the major players in the Italian GDO sector, Vidiemme has created a Virtual Assistant integrated into both the mobile app and the website. The Conversational Interface, with which it is possible to interact through written or vocal form, proposes to the user appropriate products based on the profiling made on individual characteristics, personal tastes, weather or particular events. A tool to quickly add the desired products to the cart or whishlist.