Have a detailed profiling of their consumers and retain them with a completely personalized experience, carrying out Cross and Up Selling activities.
A mobile app available to the Sales Associate connected to a CRM and to the business tools allows access to a wide array of information regarding the Customer.
For an important Fashion & Luxury company, Vidiemme has developed a worldwide B2B application that allows Sales Associates to access their client’s profile from a smartphone, the product catalog, the availability of products in the store and warehouse and to monitor sales performance.
Guaranteeing the compliance of the owner store with company guidelines and product display at multi-brand stores. Thanks to this solution, the Brand can build a perfect in-store Customer Experience, improve communication between fields and headquarters and monitor international and national store performance.
Vidiemme has developed digital solutions for Visual Merchandising for several companies in the Retail and Fashion & Luxury sectors, both in proprietary stores and in multi-brand distributors. Several customers now use this solution also at EMEA and Global level.
The mobile application and the back-office management integrate with the company systems allowing an integrated data flow both in input and in output.
Engage your consumers on the different online and offline touch points to provide them with a better and continuous shopping experience.
The omnichannel solution allows Brands to align the shopping experience between physical and digital business.
Vidiemme has created an omnichannel solution for an important company in the retail sector. The B2B application for tablets, supplied to the Sales Associate, is able to dialogue with the brand’s business systems, allowing online ordering of products not available in the store, customizing and sending them to the address indicated by the Customer.
Smart Search Bar
A product search barwith Artificial Intelligence for a faster and more effective search.
Thanks to this solution, the consumer is able to carry out interactive searches, receiving personalized advice and pertinent suggestions, thus finding the desired products more easily.
Vidiemme has developed its new web portal for Leroy Merlin.
A digital showroom in which the user can easily launch a facilitated and personalized thanks to the presence of the Smart SearchBar, equipped with Artificial Intelligence.
The project also saw the creation of a customized CMS for editing content and the entire website.
A Virtual Assistant, text and/or voice, which accompanies the consumer during their purchase process, simplifying it and providing additional information, advice and news. A solution that allows Brands to apply recommendation logic and improve their Up and Cross Selling strategies.
For one of the key players of the Italian large-scale retailers, Vidiemme has created a Virtual Assistant integrated into the mobile app and the website.
The Conversational Interface, which allows text or voice interaction, proposes appropriate products to the user based on the profiling made on individual characteristics, personal tastes, weather or particular events. A tool to quickly add the desired products to the shopping cart or wish list.
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