The integration within the Customer’s mobile application of a Conversational Interface aims to speed up some practices that the user frequently performs. Thanks to a much faster and more natural voice interaction, the customers can perform routine operation such as consulting their bank balance or making a bank transfer.
Risk Estimate Tool
Predict, thanks to predictive algorithms, the risk deriving from the request to undertake a specific financial action, such as, for example, a mortgage. The solution is able to compare the profile of each user with those present in the database and thus estimate their reliability in a fast, precise and safe manner.
Field Force Training
The solution allows you to help your field Agents improve and grow professionally. Thanks to a mobile application, which integrates a Virtual Assistant, the Agent can receive profiled support material and perform self-assessment tests before and after the visit. The saved data is then sent and saved in real-time in the corporate CRM.
Solutions that exploit the full potential of Artificial Intelligence and Conversational Interfaces, both text and voice, to help a Company’s Human Resources in the recruiting, on-boarding and employee support phases. A new channel of interaction more immediate and always available, to enhance the time and work of HR.
Solution for consultants
A mobile app for consultants that allows them to have easily access with their smartphone to some functionalities for customer tracking and management.
Conversational Home Banking
For an Italian bank, Vidiemme has developed the integration of a voice assistant within the mobile application, with the aim of allowing customers to quickly perform basic operations such as checking the balance or making a transfer. A solution that makes certain banking operations more natural and at the same time allows faster access.